Notifications and alerts

Alerts

• The bell opens Alerts: things done on your behalf and anything that needs you, with a button to act, such as Open Unibox.
• Unread ones come first. Dismiss one, or click Mark all read.

Choose what reaches you

1. Open Settings, then Notifications.
2. Turn on the problems you want to hear about and how: the hourly popup, or an email.
3. Click Save.

What is on by default

• On: the Hourly popup, Deliverability and Account.
• Off until you turn them on: emails about critical problems, emails about warnings, Campaigns and Mailboxes.

Settings reference

• Hourly popup (on by default): critical problems pop up on your dashboard once an hour until they are fixed.
• Email me about critical problems (off by default): at most one email a day, for example a campaign bouncing over 10% or a mailbox that cannot send.
• Email me about warnings too (off by default): lower replies, rising bounces, credits running low.
• Campaigns (off by default): no or few replies, bounces, complaints, stalled campaigns or campaigns running out of leads.
• Mailboxes (off by default): sending failures, low warmup health, high bounces.
• Deliverability (on by default): missing SPF, DKIM or DMARC, blocklists, landing in spam.
• Account (on by default): credits running out, interested replies waiting.
• These choices are yours alone; everyone in the workspace sets their own.